Client Volatility: Are Your Clients More Volatile Than the Market?
Clients are currently contending with a variety of issues. Some are finance-related, but most aren’t—and many clients’ emotions are running high. By talking strictly about financial matters without acknowledging their other concerns, you could risk opportunities to build stronger client relationships.
Join us to learn:
Founder and Director of
the MIT AgeLab
Sr. Vice President, Applied Insights